Frequently Asked Questions

Artisanal Ceramics rooted in Vermont, crafted by hand, made for home.

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  • What makes MFCarter Pottery unique?

    Each piece is born from Vermont clay and metaphor—steeped in wabi-sabi, resilience, and a little gnome mischief.

    Will my piece look exactly like the photos?

    Not exactly—glaze flows and clay textures vary naturally. That’s part of their magic and charm.

    Is your pottery food-safe and dishwasher-safe?

    Yes, all my pottery is food-safe and dishwasher safe. For certain special pieces, I recommend hand-washing to preserve glaze and magic. Check product listings for care specifics.

  • In a small studio tucked between moss and mountain in Essex Junction, Vermont. Handmade. Soul-poured.ption text goes here

  • I do my best to capture the piece. They are all unique. There may be some slight variation in color due to lighting. If they are duplicate pieces like cups there will be some variation because everything is handmade —glaze flows and clay textures vary naturally. That’s part of their magic and charm.

  • Yes, all my pottery is food-safe and dishwasher safe. For certain special pieces, I recommend hand-washing to preserve glaze and magic. Check product listings for care specifics.

  • All major credit cards are accepted, PayPal—and the occasional barter of Vermont maple syrup… just kidding (mostly).

  • No, we do not offer gift wrapping.

  • Do you ship internationally?

    I primarily ship within the United States (free shipping always). If you’re outside the U.S., contact me and we can arrange something special.

    How long does shipping take?

    Orders usually ship within 5–7 business days. I’ll send you tracking once it’s headed your way.

    Can I pick up my order locally?

    Yes—send me an email if you’d like to pick it up. I’ll be in touch with details.

  • Do you take commissions?

    Selectively—if your idea fits the philosophy and vibe, I’m open to the adventure. Reach out via my contact page.

    Can I request a specific glaze or shape?

    Absolutely. Let’s explore your ideas together and see where the clay leads.Item description

  • Is your packaging eco-friendly?

    I try to use recycled, recyclable, and biodegradable materials whenever I can—because moss and mountains deserve our care.

    Where do your materials come from?

    My clay and glazes are sourced regionally in Vermont or New England, so every piece is grounded in this place like maple roots.

  • Do pieces come with care instructions?

    These pieces are built for everyday life, but delicate souls get a few extra tips for longevity. Some are even gnome-certified, because magic’s got chores, too.

    My favorite mug chipped—can you fix it?

    Maybe! Send me a photo and we’ll decide if it’s a repair, a re-glaze, or a reason for a new companion piece.

    How do I stay updated on new work and studio happenings?

    Join my newsletter for first dibs, foggy musings, and kiln-side stories.

  • Each piece is unique—crafted with love and care—so I don’t offer returns or exchanges unless something arrives damaged.

    If your item is harmed in transit, contact me within 7 days with a photo, and I’ll make it right.

  • Will you make this piece again if it sells out?

    Most designs are one-of-a-kind; others return in seasonal or small-batch kiln firings. Sign up for my newsletter for early notice.

  • Can I visit your studio?

    Occasionally! I sometimes hold open-house days or workshops—reach out in advance to check if the gnomes are in hosting mode.

  • No, I don’t offer workshops.

    Can I feature your work in a publication or event?

    Absolutely—collaborations and press inquiries are always welcome.

  • I want each piece to find its perfect home. If you’re unsure, message me—I can send more photos, answer questions, or help choose the piece that feels just right for you.